A retail management system (RMS) is a platform that combines several useful tools to aid in running a retail store or chain, such as inventory management, point of sale (POS), and customer relationship management (CRM).
Retail management systems can help store owners by providing multiple services in one place, streamlining the process of running a store. Everyday tasks such as managing and buying inventory, checking out customers, scheduling employee shifts, and keeping track of finances are easily completed using one solution. Some platforms are even compatible with mobile devices, so these tasks can be done anywhere in the store. By only buying one platform for your business, rather than several, you can ensure that all the systems will share information and work well together. Some platforms will even have marketing and analytics tools to help you improve your business.
Common components of retail management systems are inventory management, workforce management, POS, accounting, CRM, and analytics. Some products will have marketing or e-commerce tools to help with online business. Some platforms will offer physical hardware such as card readers and cash drawers that interface with the software; however, many will be able to integrate with most computer hardware.
Our products are designed to make your life easier. In addition to being a very efficient POS software, our products provide powerful functionalities. These functionalities will enable you to manage your store easily & effectively. The key functionalities include management of sales, purchases, inventory, taxation, financial accounting, suppliers, employees, and customers. Our retail billing software also handles manufacturing needs with BOM (bill of material), customer relation management, printing of barcode stickers. Moreover, our products have integrated text messaging and emailing.
Our extremely feature rich software and its variants appeal to all small and mid-sized businesses. It is the perfect solution for business owners who are looking for a single solution to manage their entire business. Our products also provide very high end features of analytical reports, business intelligence. And as if that were not enough, business owners can also create complex customized reports and data views to match their needs.
Customers expect a seamless shopping experience, so give them one! Access inventory in real time and place orders across all stores, warehouses or online — giving proper credit where it is due. Streamline your management process, ship and fulfill easily with our alerts widget and create special orders when customers are ready to buy.
Build your retail business one relationship at a time with built-in customer management tools. Add any custom field you want to your customer profile, from "favorite color" to "kids' names," and use that data to deliver exceptional personalized experiences. With rich data collected and captured on each transaction, your customer dashboard will tell the story you need to engage personally, giving every customer a reason to share the love.
The right tools let you manage your inventory efficiently, all while helping to boost your margin and sell-through. Create custom fields to track inventory in any way imaginable, then build custom inventory reports that help you balance your stock across all channels. No more dead or depleted inventory, which ultimately means happy customers!
Consumers expect a fast, streamlined and secure payment process, and you need a reliable and cost-effective payment solutions provider. Integrating Heartland Payments with Heartland Retail means you can accept payments online or anywhere in the store—just like your mobile POS—and access funds instantly with rapid authorization and fast funding.